Security Tips

Fraudulent operations are diverse, and they come through several methods, such as: text messages, e-mail, or even phone calls. 

The bank does not request your personal information via e-mail, text messages, or phone calls. Therefore, avoid responding to these messages. They are fraudulent attempts, and the aim of them is to obtain your banking information to steal your money or steal your identity. 

Handle electronic links with caution. Because simply clicking on the link may expose your confidential banking data to theft. 

 

Some tips to protect your bank account: 

 

  • Do not store any confidential information such as: debit card numbers, credit card numbers, or personal identification numbers on a mobile phone. 

  • Do not write your password on the card or share it with anyone (this also applies to the One Time Password (OTP). 

  • Log out of the application or the bank's website as soon as you finish the transaction.